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Retirement Living

Offering a range of lifestyle options, each of our communities are affordably priced and designed to support your wellbeing, interests and happiness.

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Find out just how affordable retirement living could be.

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From community education programs to research and digital innovation, we co-design services to support you to live your life, your way.

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Digital independence

Better health and wellbeing

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Bolton Clarke InTouch

Digital independence

Bolton Clarke InTouch

Digital independence

Bolton Clarke InTouch features a range of technology solutions and products to support you to stay independent and safe in your own home including pendants with fall detection technology and alarm extenders for added peace-of-mind.

Plus you can now stay connected with friends and family with our new fast and reliable home internet. This service is available at all Bolton Clarke Retirement Villages.

Enquire now

Personal alarms

Our personal alarms are available as a watch or pendant, providing emergency assistance at the press of a button, even when you are away from your home.

Bolton Clarke InTouch GO Pendant

InTouch GO Pendant

  • Emergency assistance at the press of a button.
Bolton Clarke InTouch Pendant

InTouch GO Pendant 2.0

  • Support that moves with you.
Bolton Clarke InTouch GO Watch

InTouch GO Watch

  • Peace of mind wherever you go.
Bolton Clarke InTouch Watch 2.0

InTouch GO Watch 2.0

  • Smart safety for independent living.

InTouch GO Pendant

Bolton Clarke InTouch GO Pendant provides emergency assistance at the press of a button, even when you are away from your home. The SOS button makes it easy to call for help wherever you are.

Enquire now

Key features

  • GPS location tracking outdoors
  • 24/7 emergency response centre
  • Falls detection technology
  • Clear two-way hands-free voice communication with built-in speaker
  • Operates on the Telstra Mobile Network, is 4G compatible and not reliant on NBN

Product features

  • The pendant is IP67 water resistant, shower/splash proof
  • Geofencing functionality that sends an alert when the device is outside a predefined area
  • Locate your device via SMS to obtain the GPS location
  • Rechargeable battery with up to 20 hours battery life under normal environmental conditions. Low battery warning prompts.
  • Charging dock fully charges the pendant in under 60 minutes using the USB-powered charging dock. Charges in the car or caravan.
  • Ability to cancel to avoid false alarms
  • Wearable around the neck with breakaway safety lanyard
  • Pendant weighs 53 grams and measures 62mm x 47mm x 17mm
  • Available in black or white
  • Includes a 12-month warranty
  • No lock in contracts
Bolton Clarke InTouch GO Pendant

InTouch GO Pendant 2.0

Bolton Clarke InTouch GO Pendant 2.0 provides emergency support, wherever you are. The lightweight, compact pendant with advanced safety technology provides versatile support that moves with you.

Enquire now

Key features

  • Advanced GPS location tracking outdoors
  • 24/7 emergency response centre
  • Falls detection technology
  • Advanced two-way hands-free calling
  • No motion alerts

Product features

  • The pendant is IP67 water resistant, shower/splash proof
  • Geofencing functionality that sends an alert when the device is outside a predefined area
  • Locate your device via SMS to obtain the GPS location
  • Rechargeable battery with up to 20 hours battery life under normal environmental conditions. Low battery warning prompts.
  • Charging dock fully charges the pendant in under 60 minutes using the USB-powered charging dock. Charges in the car or caravan.
  • Ability to cancel to avoid false alarms
  • Wearable around the neck with breakaway safety lanyard
  • Pendant weighs 43 grams and measures 67mm x 37mm x 15mm
  • Available in black or white
  • Includes a 12-month warranty  
  • No lock in contracts
Bolton Clarke InTouch Pendant

InTouch GO Watch

Bolton Clarke InTouch GO provides emergency assistance at the press of a button, even when you are away from your home. The SOS button makes it easy to call for help wherever you are.

Enquire now

Key features

  • GPS location tracking outdoors
  • 24/7 emergency response & two-way communication
  • Falls detection technology
  • Clear two-way hands-free voice communication with built-in speaker
  • Heart rate monitor and step counter

Product features

  • The watch is IPX8 water-proof, up to 3 metre submersion for approximately 30 minutes
  • Geofencing functionality that sends an alert when the device is outside a predefined area
  • Locate your device via SMS to obtain the GPS location
  • Charging dock fully charges the pendant in under 60 minutes using the USB-powered charging dock. Low battery warning prompts. Charges in the car or caravan.
  • Ability to cancel to avoid false alarms
  • Automatically updates time and date based on time zone
  • Watch weighs 65 grams and measures 47.5mm x 16.9mm
  • Available in black
  • Includes a 12-month warranty
  • No lock in contracts
Bolton Clarke InTouch GO Watch

InTouch GO Watch 2.0

Bolton Clarke InTouch GO Watch 2.0 provides emergency support, wherever you are. The watch is designed for everyday wear with advanced safety technology and additional health features for smart safety.

Enquire now

Key features

  • Advanced GPS location tracking outdoors
  • Advanced falls detection technology
  • Advanced water resistance
  • Blood oxygen monitor, heart rate monitor, and step counter
  • Medication reminders

Product features

  • The watch is IP67 water-proof, up to 3 metre submersion for approximately 30 minutes
  • Geofencing functionality that sends an alert when the device is outside a predefined area
  • Locate your device via SMS to obtain the GPS location
  • Charging dock fully charges the pendant in under 60 minutes using the USB-powered charging dock. Low battery warning prompts. Charges in the car or caravan.
  • Ability to cancel to avoid false alarms
  • Automatically updates time and date based on time zone
  • Watch weighs 38 grams and measures 46.9mm x 41.7mm
  • Available in black or cream
  • Includes a 12-month warranty
  • No lock in contracts
Bolton Clarke InTouch Watch 2.0

InTouch GO Pendant

Bolton Clarke InTouch GO Pendant provides emergency assistance at the press of a button, even when you are away from your home. The SOS button makes it easy to call for help wherever you are.

Enquire now

Key features

  • GPS location tracking outdoors
  • 24/7 emergency response centre
  • Falls detection technology
  • Clear two-way hands-free voice communication with built-in speaker
  • Operates on the Telstra Mobile Network, is 4G compatible and not reliant on NBN

Product features

  • The pendant is IP67 water resistant, shower/splash proof
  • Geofencing functionality that sends an alert when the device is outside a predefined area
  • Locate your device via SMS to obtain the GPS location
  • Rechargeable battery with up to 20 hours battery life under normal environmental conditions. Low battery warning prompts.
  • Charging dock fully charges the pendant in under 60 minutes using the USB-powered charging dock. Charges in the car or caravan.
  • Ability to cancel to avoid false alarms
  • Wearable around the neck with breakaway safety lanyard
  • Pendant weighs 53 grams and measures 62mm x 47mm x 17mm
  • Available in black or white
  • Includes a 12-month warranty
  • No lock in contracts
Bolton Clarke InTouch GO Pendant

InTouch GO Pendant 2.0

Bolton Clarke InTouch GO Pendant 2.0 provides emergency support, wherever you are. The lightweight, compact pendant with advanced safety technology provides versatile support that moves with you.

Enquire now

Key features

  • Advanced GPS location tracking outdoors
  • 24/7 emergency response centre
  • Falls detection technology
  • Advanced two-way hands-free calling
  • No motion alerts

Product features

  • The pendant is IP67 water resistant, shower/splash proof
  • Geofencing functionality that sends an alert when the device is outside a predefined area
  • Locate your device via SMS to obtain the GPS location
  • Rechargeable battery with up to 20 hours battery life under normal environmental conditions. Low battery warning prompts.
  • Charging dock fully charges the pendant in under 60 minutes using the USB-powered charging dock. Charges in the car or caravan.
  • Ability to cancel to avoid false alarms
  • Wearable around the neck with breakaway safety lanyard
  • Pendant weighs 43 grams and measures 67mm x 37mm x 15mm
  • Available in black or white
  • Includes a 12-month warranty  
  • No lock in contracts
Bolton Clarke InTouch Pendant

InTouch GO Watch

Bolton Clarke InTouch GO provides emergency assistance at the press of a button, even when you are away from your home. The SOS button makes it easy to call for help wherever you are.

Enquire now

Key features

  • GPS location tracking outdoors
  • 24/7 emergency response & two-way communication
  • Falls detection technology
  • Clear two-way hands-free voice communication with built-in speaker
  • Heart rate monitor and step counter

Product features

  • The watch is IPX8 water-proof, up to 3 metre submersion for approximately 30 minutes
  • Geofencing functionality that sends an alert when the device is outside a predefined area
  • Locate your device via SMS to obtain the GPS location
  • Charging dock fully charges the pendant in under 60 minutes using the USB-powered charging dock. Low battery warning prompts. Charges in the car or caravan.
  • Ability to cancel to avoid false alarms
  • Automatically updates time and date based on time zone
  • Watch weighs 65 grams and measures 47.5mm x 16.9mm
  • Available in black
  • Includes a 12-month warranty
  • No lock in contracts
Bolton Clarke InTouch GO Watch

InTouch GO Watch 2.0

Bolton Clarke InTouch GO Watch 2.0 provides emergency support, wherever you are. The watch is designed for everyday wear with advanced safety technology and additional health features for smart safety.

Enquire now

Key features

  • Advanced GPS location tracking outdoors
  • Advanced falls detection technology
  • Advanced water resistance
  • Blood oxygen monitor, heart rate monitor, and step counter
  • Medication reminders

Product features

  • The watch is IP67 water-proof, up to 3 metre submersion for approximately 30 minutes
  • Geofencing functionality that sends an alert when the device is outside a predefined area
  • Locate your device via SMS to obtain the GPS location
  • Charging dock fully charges the pendant in under 60 minutes using the USB-powered charging dock. Low battery warning prompts. Charges in the car or caravan.
  • Ability to cancel to avoid false alarms
  • Automatically updates time and date based on time zone
  • Watch weighs 38 grams and measures 46.9mm x 41.7mm
  • Available in black or cream
  • Includes a 12-month warranty
  • No lock in contracts
Bolton Clarke InTouch Watch 2.0

Home alarms

Our all-in-one home alert system lets you enjoy your daily routines and independence knowing you’re connected to immediate help any time you need it.

InTouch Prime

Prime home alert system

  • Live independently with confidence.
Bolton Clarke InTouch Plus

Upgrade to Plus

  • Peace of mind for the entire family.
MK25573 InTouch lockup 426x277 - optional extras.jpg

Optional extras

  • Added safety and coverage around the home.

Prime home alert system

Bolton Clarke InTouch Prime lets you enjoy your daily routines and independence knowing you’re connected to immediate help any time you need it.

Reach the 24/7 emergency response centre simply by pressing the alarm button on the control panel.

Enquire now

Key features

  • Water resistant SOS button pendant with 400m range and breakaway safety lanyard
  • Clear two-way communication with built-in speaker
  • Operates on the Telstra Mobile Network
  • 4G (LTE) compatible and not reliant on NBN
  • Compliant with Australian Safety Standards
  • Customisable based on care needs with the option to add fall detection, panic buttons and voice range extenders  
InTouch Prime

Upgrade to Plus

Bolton Clarke InTouch Plus home alert system integrates with a smartphone app, accessible by family members. Sensors fitted in key locations will send notifications if something seems unusual or out of character.

Enquire now

All the benefits of Prime, plus:

  • Automatic alerts for family and carers
  • Real time activity reports and display of trending activity
  • Customisable notifications
  • Motion, door and window sensors  
Bolton Clarke InTouch Plus

Optional extras

Voice range extender

Communicate with the emergency response centre from another room in the house, providing immediate assistance wherever you need it most.

  • Extends coverage up to 400m
  • LED alarm indicator
  • Water resistant for installation in shower or bathing areas

Falls detection pendant

The pendant can automatically alert the emergency response centre if it detects a fall, providing peace of mind wherever you are around the home.

  • Classic or jewellery style
  • SOS alert button
  • Water and dust resistant
  • LED indication of alarm in progress
  • Activates the alert system up to 400m away (dependant on line of sight and open air factors)

Pricing

Voice range extender - $250

Falls pendent - $220

Jewellery fall pendant - $270  

Enquire now

Bolton Clarke InTouch - Optional extras

Prime home alert system

Bolton Clarke InTouch Prime lets you enjoy your daily routines and independence knowing you’re connected to immediate help any time you need it.

Reach the 24/7 emergency response centre simply by pressing the alarm button on the control panel.

Enquire now

Key features

  • Water resistant SOS button pendant with 400m range and breakaway safety lanyard
  • Clear two-way communication with built-in speaker
  • Operates on the Telstra Mobile Network
  • 4G (LTE) compatible and not reliant on NBN
  • Compliant with Australian Safety Standards
  • Customisable based on care needs with the option to add fall detection, panic buttons and voice range extenders  
InTouch Prime

Upgrade to Plus

Bolton Clarke InTouch Plus home alert system integrates with a smartphone app, accessible by family members. Sensors fitted in key locations will send notifications if something seems unusual or out of character.

Enquire now

All the benefits of Prime, plus:

  • Automatic alerts for family and carers
  • Real time activity reports and display of trending activity
  • Customisable notifications
  • Motion, door and window sensors  
Bolton Clarke InTouch Plus

Optional extras

Voice range extender

Communicate with the emergency response centre from another room in the house, providing immediate assistance wherever you need it most.

  • Extends coverage up to 400m
  • LED alarm indicator
  • Water resistant for installation in shower or bathing areas

Falls detection pendant

The pendant can automatically alert the emergency response centre if it detects a fall, providing peace of mind wherever you are around the home.

  • Classic or jewellery style
  • SOS alert button
  • Water and dust resistant
  • LED indication of alarm in progress
  • Activates the alert system up to 400m away (dependant on line of sight and open air factors)

Pricing

Voice range extender - $250

Falls pendent - $220

Jewellery fall pendant - $270  

Enquire now

Bolton Clarke InTouch - Optional extras

Pricing and feature comparison

Selecting the right solution with you and your family

Together, we can tailor a solution that is right for you and your family or support person.
 

Product features

Features
InTouch features  GO
Pendant		 GO
Pendant 2.0		 GO
Watch		 GO
Watch 2.0		 Prime Plus
SOS alarm button Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg
24/7 emergency response Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg
Wellness monitoring via app - - - - - Tick-Dark Orange-RGB.svg
Family network - - - - - Tick-Dark Orange-RGB.svg
Customisable notifications - - - - - Tick-Dark Orange-RGB.svg
Out of home monitoring Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg - -
Step counter - - Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg - -
Heart rate monitor - - Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg - -
Blood oxygen monitor  - - - Tick-Dark Orange-RGB.svg - -
Medication reminders -   - - Tick-Dark Orange-RGB.svg  - - 
Two-way calling Tick-Dark Orange-RGB.svg Advanced Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg  - - 
Falls detection Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg Advanced  Optional Optional
Geo location Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg Advanced  - - 
Geofencing Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg -  - 
No motion alerts Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg -  - 
Weight 53g 43g 65g 56g  - - 
Water resistant Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg Advanced -  - 
Pricing
InTouch pricing  GO
Pendant		 GO
Pendant 2.0		 GO
Watch		 GO
Watch 2.0		 Prime Plus
Price $350.00 $375.00 $400.00 $425.00 $580.00 $1,010.00
Weekly ongoing service fee + GST $7.00 $7.00 $7.00 $7.00 Upon enquiry Upon enquiry
Administration fee + GST $25.00 $25.00 $25.00 $25.00 - -
Set up fee + GST - - - - $125.00 $250.00

No lock in contracts – cancel at any time.
Talk to us about available funding options and packages.

Internet service

Stay connected with fast, reliable, and affordable home internet. This service is available at all Bolton Clarke Retirement Villages and to Bolton Clarke Home and Community Support clients.

Bolton Clarke InTouch Internet

Home internet

  • Do all the things you love from the convenience of your home.
Bolton Clarke InTouch Internet

Choosing your plan

  • Our plans offer flexible speed packages and unlimited data for you to stay connected.
Bolton Clarke InTouch Internet

More information

  • Find out more about Bolton Clarke InTouch internet service.

Home internet

Availability

Internet service plans by Bolton Clarke are now available at:

  • All Bolton Clarke Retirement Village residents
  • Bolton Clarke Home and Community Support clients where nbn® is available.

Key features

  • Easy set up – With nbn® already in the village, internet connection can be installed ready for when you move in with no set up fees.
  • Unlimited data – Enjoy uncapped internet browsing, downloading and music and video streaming.
  • WiFi connectivity – Access the internet on your mobile phone, tablet or laptop from anywhere in your home.
  • Customer support – Our customer support team is based in Australia and available Monday to Friday 8am - 9pm, Saturday and Sunday 9am - 9pm AEST (excluding national public holidays).

Choosing your plan

Plan details

Our internet service plan provides you with great value for money and can be tailored to suit your needs.

  • Data quote – unlimited
  • Term – no term
  • Modem rental – $3 per month
  • Speed package – From $70 per month

Speed packages

Choose your speed and only pay for what you need. With a range of packages available, you can upgrade or downgrade at any time.

  • Basic – great value plan for basic internet usage including emails and browsing.
  • Everyday – Stream music and videos, download large files and make video calls.
  • Superfast – Uninterrupted HD streaming, remote working and connection on multiple devices.

Home internet

Availability

Internet service plans by Bolton Clarke are now available at:

  • All Bolton Clarke Retirement Village residents
  • Bolton Clarke Home and Community Support clients where nbn® is available.

Key features

  • Easy set up – With nbn® already in the village, internet connection can be installed ready for when you move in with no set up fees.
  • Unlimited data – Enjoy uncapped internet browsing, downloading and music and video streaming.
  • WiFi connectivity – Access the internet on your mobile phone, tablet or laptop from anywhere in your home.
  • Customer support – Our customer support team is based in Australia and available Monday to Friday 8am - 9pm, Saturday and Sunday 9am - 9pm AEST (excluding national public holidays).

Choosing your plan

Plan details

Our internet service plan provides you with great value for money and can be tailored to suit your needs.

  • Data quote – unlimited
  • Term – no term
  • Modem rental – $3 per month
  • Speed package – From $70 per month

Speed packages

Choose your speed and only pay for what you need. With a range of packages available, you can upgrade or downgrade at any time.

  • Basic – great value plan for basic internet usage including emails and browsing.
  • Everyday – Stream music and videos, download large files and make video calls.
  • Superfast – Uninterrupted HD streaming, remote working and connection on multiple devices.

Hear from clients

Testimonials from Bolton Clarke InTouch users

InTouch
InTouch

“This system has enabled me to change the conversation with my mother and see at a glance when it’s a good time to chat. Instead of asking Mum about care-related matters, like whether she’s slept well or had her breakfast; I can chat to her about plans for the day.”

- Heather, family member, Port Macquarie

InTouch testimonial
InTouch testimonial

“They can tell me where I am, if I’m at the library, the shopping centre, if I’m in a particular shop. I find it great, and I can’t understand why more people aren’t using them! It gives you so much more confidence”

- Jean, client, Noosa

Interested in finding out more?

Complete the form below to find out more about our Bolton Clarke InTouch personal alarms or internet service. One of our friendly team members will be in touch with you soon.
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Bolton Clarke acknowledges the Traditional Custodians of the land which we live and work, their rich culture and spiritual connection to country.
We pay our respects to Elders past and present.
Bolton Clarke acknowledges the Traditional Custodians of the land which we live and work, their rich culture and spiritual connection to country. We pay our respects to Elders past and present.
© 2026 Bolton Clarke
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