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Home and Community Support

Providing everything from a little help to specialised care, our flexible Home and Community Support services cover home nursing, home assistance and allied health.

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Support at Home

If you have been assigned a package or want to know more, we’re here to help.

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Our services and programs

About Home and Community Support

Health and wellbeing services

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Retirement Living

Offering a range of lifestyle options, each of our communities are affordably priced and designed to support your wellbeing, interests and happiness.

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Discover affordable retirement living!

Find out just how affordable retirement living could be.

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About Retirement Living

Health and wellbeing services

Specialised services

From community education programs to research and digital innovation, we co-design services to support you to live your life, your way.

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Looking to switch providers

for your Support at Home?

Call us today

Choosing the right home care can make all the difference to your independence, wellbeing, and peace of mind. If your current Support at Home isn't meeting your needs, switching providers may be easier than you think.

 
Why switch to Bolton Clarke?
 
When to consider switching providers
 
Switch in 4 easy steps

Why switch to Bolton Clarke?

We're Australia’s largest independent not-for-profit aged care provider, proudly caring for Australians for over 140 years. 
One of only 3 percent of providers offering services spanning Home and Community Support, Retirement Living and Residential Aged Care.

<p>Clinical Supports</p>

Clinical Supports

Highly-skilled home nurses and specialists including dementia care, wound management, diabetes support, palliative care and more.

<p>Independence</p>

Independence

Personalised care plans and support to help you live the life you want, from personal care and transport to social support and activities.

<p>Everyday living</p>

Everyday living

We make life a little easier by assisting with day-to-day tasks from home cleaning and gardening to meal preparation and home maintenance.

<p>Short-Term Supports</p>

Short-Term Supports

We can arrange equipment, furniture, assistive technology and minor modifications to your home to help you live comfortably and safely.

When you need help, we’re ready

Whether it’s specialised nursing, home support, dementia care, or allied health, our dedicated professionals are here with the expertise to provide peace of mind.

  • Highly-skilled clinical teams and expert clinical advisors
  • Comprehensive care for now and in the future
  • Support to help you navigate your options
  • Australia-wide network of trusted support services
  • Flexibility to tailor and scale your care needs
  • 24/7 assistance with call centre support
Collaborative home care services

Maximising your home care

Make every dollar count. We'll help you understand your Support at Home package to access the highest quality care, equipment and support.

  • Full transparency of your budget, fees and contributions
  • Flexible care that adapts with you as your needs change
  • Coordinated services and clear communication
  • Trusted care partners we listen and prioritise what matters to you
  • Home assessments with support from our nursing, physio and occupational therapy team
Maximise your home care package

Hear what our clients say

Home and Community Support testimonial
Home and Community Support testimonial

“The Home and Community Support team are wonderful and I feel they are a part of my family. I look forward to my carers coming, they just make so much difference.”

- Barbara

Home and Community Support
Home and Community Support

“We felt like we had won the lottery when our Home and Community Support nurse arrived. She was extremely professional and respectful. My wife and I were in tears reflecting on how blessed we were to have such thorough support.”

- Trevor

Home and Community Support
Home and Community Support

“My Mother could not have stayed as long as she has in her own home without the support and care of Bolton Clarke and all the wonderful staff that came to assist and care for her. They have been like family to us.”

- Liz

When to consider switching providers

Common reasons to consider changing your Support at Home provider:

  • Your care needs have changed
  • You’re moving to a new location
  • You'd like better communication and timely updates
  • You need services your current provider doesn't offer
  • You'd like better transparency of fees
  •  
Switching home care providers


Switch in 4 easy steps

You can switch providers in a few easy steps. Our team is here to guide you through the entire process, ensuring care continues without interruption. We'll also provide honest, practical advice so you can make a choice that's right for you. 

step-0

Step 1 – Talk to our friendly team  

Call 1300 22 11 22 to talk to our friendly team, we’ll chat with you about your current home care needs and what’s important to you.

Alternatively, please complete the contact us form below with your enquiry.

step-1

Step 2 – Inform My Aged Care  

Contact My Aged Care on 1800 200 422 to let them know you wish to transfer providers. They will reassign your Support at Home package to Bolton Clarke.  

step-2

Step 3 – Notify your current provider

You'll also need to let your current provider know that you’ve decided to transfer to Bolton Clarke. They may require at least two weeks notice depending on your agreement.

Note: your unspent funds with your current provider will be transferred to Bolton Clarke.

step-3

Step 4 – Starting your new plan

Once your Support at Home package is reassigned, we’ll work with you (and your support person if you wish) to create your new personalised care and support plan.

Need help?

If you’d like to talk about your personal situation or need more information, please call our friendly team on:
1300 22 11 22

Support at Home pricing

View pricing schedule for Bolton Clarke Support at Home services.

Pricing schedule

Ready to make the switch?

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Talk to our friendly team about any questions you may have: 1300 22 11 22
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Bolton Clarke acknowledges the Traditional Custodians of the land which we live and work, their rich culture and spiritual connection to country.
We pay our respects to Elders past and present.
Bolton Clarke acknowledges the Traditional Custodians of the land which we live and work, their rich culture and spiritual connection to country. We pay our respects to Elders past and present.
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